Sales Policy

Effective Date: February 19, 2025

At TREETOPIX ( treetopix.xyz ), we are committed to providing you with a seamless and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions for purchasing products from our website, including payment, shipping, order processing, and pricing details. By shopping with us, you agree to comply with the terms listed below.

1. Pricing and Payment Methods

💳 Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit & Debit Cards – Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay & Google Pay
  • Bank Transfers – Available for bulk orders (please contact us for more information)

🔒 Secure Transactions: All transactions are processed through secure, PCI-compliant payment gateways to ensure your payment information is protected.

💰 Pricing

  • All prices are listed in U.S. Dollars (USD).
  • Prices do not include taxes or shipping fees, which will be calculated during checkout based on your location and selected shipping method.
  • TREETOPIX ( treetopix.xyz ) reserves the right to adjust prices at any time without prior notice.

2. Order Processing

📦 Order Confirmation

Once your order is placed, you will receive an order confirmation email with your order details. This confirmation indicates that we have received your order, but it does not constitute acceptance.

⏳ Order Fulfillment

Orders are typically processed within 1-3 business days. For pre-order or backordered items, we will notify you of the expected shipping date.

🚚 Shipping & Delivery

We offer various shipping options at checkout, including Standard Shipping and Expedited Shipping. Shipping costs and estimated delivery times are calculated based on your location.

  • Standard Shipping typically takes 3-7 business days.
  • Expedited Shipping is available for faster delivery at an additional cost.

Once your order is shipped, you will receive a tracking number to monitor your shipment.

3. Order Cancellations

If you wish to cancel or modify your order, please contact us as soon as possible. Orders can only be canceled or modified if they have not yet been processed or shipped. Once an order is in the fulfillment process, cancellations or changes cannot be made.

4. Sales Tax

Sales tax is applied to orders where required by law. The applicable tax rate is calculated based on your shipping address at checkout. TREETOPIX ( treetopix.xyz ) complies with all relevant tax regulations.

5. Promotions & Discounts

  • Discount codes and promotional offers can be applied at checkout. Please note that these offers are subject to availability and may have specific start and end dates.
  • Discounts cannot be combined unless explicitly stated.
  • Promotions are subject to change without notice and are limited to stock availability.

6. Refund and Returns

For more details on how we handle refunds and returns, please refer to our Refund and Returns Policy.

7. Warranty

TREETOPIX ( treetopix.xyz ) provides a manufacturer’s warranty for many of our products. Warranty coverage typically applies to manufacturing defects and does not cover damages caused by misuse or accidents.

If you encounter any issues with a product covered under warranty, please contact us, and we will guide you through the warranty claim process.

8. Customer Support

If you have any questions regarding your order, products, or our policies, please do not hesitate to contact our customer service team:

📍 Address: 2480 Meadow View Drive, Stamford, Connecticut, United States
📞 Phone: (860) 553-8612
📩 Email: contact@treetopix.xyz
🌐 Website: https://treetopix.xyz/

9. Policy Updates

TREETOPIX ( treetopix.xyz ) reserves the right to modify or update this Sales Policy at any time. Any changes will be reflected on this page, with the Effective Date updated accordingly.

Thank you for choosing TREETOPIX – where fashion meets quality and style! 🌟